Privacy Policy

Last updated: 2026

MoldCare Sarasota ("we," "us," "our") respects your privacy. This page describes what personal information we receive when you use this website, phone us, email us, or fill in our contact form, and what we do with it.

At a Glance

  • We ask only for what we need to reply to you and prepare an estimate.
  • We never sell your personal information.
  • We do not ask for payment card numbers, Social Security numbers, or health records through this website. Please do not send them.
  • You can ask us to correct or delete your information at any time.

What We Receive From You

Depending on how you reach us, we may receive:

  • Contact details: your name, phone number, and email address
  • Property details: the address or area, and whether it is a house, condo, rental, or business
  • Problem details: what you see or smell, when a leak or storm happened, and any photos or files you attach
  • Notes from calls or visits, including questions you ask and choices you make about estimates

What the Website Records Automatically

When you load a page, your browser tells the server certain things. These can include your IP address, device and browser type, language, the pages you open, and the site that referred you. Our hosting provider and any analytics service we use may store this technical data to keep the website secure, fast, and reliable.

Why We Use Your Information

We use personal information to:

  • Reply to your call, email, or message
  • Confirm that your property is in our service area
  • Plan a visit and write a free estimate
  • Carry out and keep records of work you approve
  • Talk with your insurer, landlord, property manager, or condo association if you ask us to
  • Maintain the security and performance of this website
  • Follow legal, tax, insurance, and accounting rules

Cookies, Embedded Maps, and Third-Party Tools

This website may set cookies or load tools from other companies, such as a map on the contact page. Those companies may collect information under their own privacy policies. Your browser lets you block or delete cookies. If you do, some parts of the website may work differently.

When We Share Information

We share information only in limited situations.

With Companies That Help Us Run the Business

We may rely on providers for hosting, email, telephone, scheduling, and record keeping. They may handle your information for us, and we expect them to keep it safe and to use it only for those services.

With People You Ask Us to Contact

If you ask us to coordinate with an insurer, landlord, property manager, association, or another contractor, we give them the details they need for that purpose.

When the Law or Business Changes Require It

We may disclose information to comply with a legal duty, to protect people or property, or to a successor if the business is sold or reorganized.

We do not sell personal information, and we do not rent it.

Keeping Information Safe, and for How Long

We use reasonable technical and practical safeguards. No online system is perfectly secure, so we cannot promise absolute protection. We keep records for as long as they are useful for your project and for the periods that law, insurance, and accounting rules require. Then we delete or anonymize them.

Your Choices and Rights

You may ask to see, correct, or delete the personal information we hold about you. Some records must be kept by law, and we will tell you when that applies. If we ever send promotional messages, you will be able to opt out in each one. To make a request, write to the address below.

Other Websites

Our pages sometimes link to outside sources, such as government health agencies. Their privacy practices are their own. We recommend reading their policies.

Children

This website is meant for adults. We do not knowingly collect information from anyone under 13. If you think a child has sent us personal information, contact us and we will remove it.

Updates to This Policy

We may revise this policy from time to time. The "Last updated" date shows when the current version took effect. Using the website after an update means you accept the revised policy.

How to Reach Us About Privacy

Write to [email protected] or to MoldCare Sarasota, 2400 Cardwell Way, Sarasota, FL 34231, USA. You can also use the contact page. Our terms and conditions explain the rules for using this website.

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